Vehicle was stolen. Insurance company paid 13500 of the 15000k balance. They asked for the balance and threatened to turn over to collection.
Spoke with several people in there company and never got call backs when was told they would. Very rude and pushy people when I have never been late on a payment with making 11 payments. I am making payments as noted until balance is paid but still am being told will be reported as late.
They do not have a direct pay offering. Your payments can be set up with Western Union with some time and says there is a fee but after a long ordeal of setting up you find there is not one. Western Union will pull from your account at random dates I have found.
I have never had one conversation with this company that has been pleasant. When you call them and go thru the prompts "try it" you are treated like a criminal bill payer not a consumer for a car loan.
I would make any other choice of getting a car loan! Horrible Company.
Product or Service Mentioned: Consumer Portfolio Services Loan.
Reason of review: Poor customer service.
Monetary Loss: $1500.
I didn't like: Rude customer service.